Delivery & production information
Production time and delivery time are separate. The delivery service selected at checkout starts after your order has been produced, packed and dispatched.
Production times
- Blank / in-stock packaging: dispatch timing depends on confirmed stock, packing capacity and the selected delivery route. Ask us to confirm the timing for your order.
- Labelled / ready-made printed packaging: production and dispatch timing are confirmed for the actual items, artwork, materials and workload.
- Direct-print custom packaging: production estimates depend on your exact specification, artwork, materials and supplier route. Contact us to confirm the estimate for your job. Artwork approval, supplier acceptance and production time are separate from carrier transit; no universal delivery date is guaranteed.
UK delivery
Available courier services are shown at checkout. Delivery estimates apply from the point of dispatch, not from the date the order was placed.
EU delivery
EU orders are normally sent using an express courier service. Transit is typically around 2–4 working days after dispatch, subject to customs and local carrier conditions.
United States & rest of world
International orders are normally sent using an express courier service. Transit is typically around 3–5 working days after dispatch, subject to customs and local carrier conditions.
Wholesale & pallet orders
For larger trade orders we can arrange pallet-network shipping and other freight options. Contact us if you need a DDP, EXW or bulk-delivery quotation.
Customs, duties & taxes
Customers are responsible for checking local import rules before ordering. Customs clearance can delay delivery, and any import duties or taxes charged by the destination country are payable by the recipient unless your quotation states otherwise.
Appointments and collections
We do not offer a walk-in service. Every appointment and collection needs a specific timeslot confirmed by a member of staff who will be present. For collections, your order must also be physically ready. Please wait for our confirmation before travelling.
Need help?
Email: info@slapsta.com
WhatsApp: Message the SLAPSTA team
Hours: Monday–Friday, 10am–6pm